Privacy policy

Mindfit Movement Pty Ltd, trading as Elevate Well-being Training Coaching ACN 666 369 302 (“we”, “our” or “us”) is committed to the protection of personal privacy within the scope of applicable law. This Privacy Policy covers our treatment of personal information that we collect, use and disclose.


​We may update this Privacy Policy from time to time. The most current version of our Privacy Policy will be located on our website www.elevatewell-being.com. By using our website and/or by providing any personal information to us, you consent to the collection, use and disclosure of your personal information as set out in this Privacy Policy.


Types of personal information we collect

The types of personal information that we collect and hold will vary depending on your dealings with us. This information may include any or all of the following:

  • name, address(es), telephone number(s) and other contact details;

  • electronic address(es);

  • personal information related to a person and/or organisation information;

  • personal banking information for the purpose of depositing funds and receiving payments;

  • other personal information required to provide our services; and

  • transaction details relating to your use of our products, services or benefits.


Sensitive information collected will be used by us only:

  • for the primary purpose for which it was obtained;

  • for a secondary purpose that is directly related to the primary purpose;

  • with your consent; or where required or authorised by law.


For the purposes of reference checking and referrals, from time to time, you may provide us, and we may collect from you, personal information of a third party. Where you provide the personal information of a third party, it is your responsibility to ensure that those persons are aware of our Privacy Policy, understand it and agree to accept it.


You do not have to provide us with any personal information, however if you do not do so we may not be able to provide you with the services or benefits you have requested.


How we collect personal information

Generally, we collect personal information directly from you, such as:

  • when you sign up to use our services;

  • when you submit enquiries on our website;

  • when you have other dealings with us.



We collect personal information:

  • directly form you;

  • from our business partners; and

  • from third parties who supply services to us.


Why we collect, use and disclose personal information

We will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, or where authorised or required by law.


We will collect personal information for the following purposes:

  • to establish and maintain your relationship with us;

  • to provide the services you have requested from us; or

  • to answer any inquiry you may make.


​We may also disclose your personal information to third parties who work with us in order to provide, promote or improve the services you have requested or are interested in, such as:

  • Stripe, being a payment gateway, in relation to your payment for our services;

  • marketing consultants, third party promotions companies and website hosts; and

  • other business consultants and professional advisers.


Direct marketing

We will also use and disclose your personal information to send direct marketing to you from:

  • us; and

  • third parties who provide services to us.


The direct marketing may relate to:

  • our services; and

  • the products and services of other parties.


​You may opt-out of receiving this direct marketing through the unsubscribe function that will be made available to you with each direct marketing communication.


How we store and protect personal information

We store personal information in a combination of computer storage facilities and other records. In so doing, we have taken numerous steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure.


Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.


The internet is not a secure method of transmitting information. Accordingly, we cannot and do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information.


Do we send personal information overseas?

We are likely to disclose some of your personal information, for the purposes described above, to organisations located in other countries.

Some of these countries may not have the same or substantially similar privacy laws as those set out in this privacy policy and the Australian Privacy Principles. We may not require organisations to which we disclose personal information in those countries to comply with similar privacy laws, and accordingly your personal information may not receive the same protections that it would in Australia.

By providing your personal information to us, you consent to our disclosure of your personal information to organisations in those countries even though it may not receive the same protections that it would in Australia. You may request us not to transfer your personal information to the countries listed above, but if you do so we may not be able to provide the services or products you have requested from us.


How you can access your personal information

We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, please contact our Privacy Officer by email or at the address detailed below.

At your request, we will provide you with a copy of any personal information which we hold about you, unless an exception under the Privacy Act 1988 applies. We may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.

We will promptly acknowledge and investigate any complaint about the way we manage personal information.


How to contact us or make a complaint

If you have any questions about this Privacy Policy, if you wish to update information we hold about you or if you wish to make a complaint about our collection, use or disclosure of your personal information under this Privacy Policy, please contact the Privacy Officer by email to sandra@elevatewtc.com.au.


Last updated 10 August 2022